Frequently Asked Questions
Everything you need to know about shopping with Cosette.
How long does shipping normally take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by destination, generally arriving within 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale.
How do I ensure I'm ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
Are your products ethically sourced?
Yes, Cosette is committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and use eco-friendly materials whenever possible.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.